Grocery delivery or pickup questions? Please visit shop.aldi.us/help
Grocery Delivery
How Grocery Delivery Works
Visit Shop.ALDI.US
You can shop from the couch or while on the go.
Shop your favorite products
Choose from 100s of fresh items, your everyday essentials, or try something new!
Place your order
Sit back and relax. We got it from here.
Get groceries delivered
An employee will deliver your groceries direct to your door.
Grocery Delivery & Pickup FAQs
Q. How are customer service issues resolved by Instacart?
A. Please contact Instacart's customer happiness center at https://shop.aldi.us/help.
Q. How do customers return products that they ordered through Instacart?
A. You can learn more about our return policy here.
Q: Why are there different prices in store compared to what is on my receipt?
A: Item prices may vary from in-store prices in your area. Prices may be higher than in-store prices to cover the cost of personal shopping. Learn More
Q: Why is there a hold placed on my credit card?
A: For orders in process, Instacart places a temporary authorization hold for a slightly higher amount than your estimated order total. This small difference accounts for potential changes in the final total due to special requests, added items, items replaced at a different price, and actual weight of items. Learn More
Q. When will customers receive their refund for a cancelled Instacart order?
A. Refunds may take up to seven business days to process. In some cases, the customer's bank may adjust the original charge amount instead of displaying a separate refund. Alcohol sales are final.
Q: Why is the final total different from my total at checkout?
A: When you place an order, Instacart shows you the anticipated total, including estimated taxes and fees. The final total charged to your card may be different if any changes occur during the shopping process, such as:
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An item is out of stock and you’re refunded
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You add an item to your order after checkout
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An item you order needs to be replaced, and the replacement has a different price
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An item you order is sold by weight and the exact weight is slightly different
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Your personal shopper fulfills a special request for an item not in the catalog.
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* For more Instacart FAQs, please click here
* Items on sale in the store may not be on sale through the Instacart platform. Prices and availability are subject to delays or errors and may change without notice. As a result, the in-store price of a particular item at the time a purchase is made, including for weighted items, may differ from what is available through the Instacart platform. Additional fees apply to online orders.
* Curbside and delivery to limited geographic areas only. Prices may vary depending on the platform used. Additional fees apply to curbside and delivery orders.